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Return to shopRefund, Cancellation & Exchange Policy
Overview
Varmade Fashion Pvt. Ltd.
Last Updated: [25 Nov 2025]
At Varmade, every garment is crafted with precision, artistry, and personalised attention. Since we specialise in custom-made ethnic wear, our policies ensure fairness, transparency, and protection of craftsmanship.
⭐ 1. Customised Product Policy (Important)
All Varmade ethnic wear products are made-to-order for each customer.
Therefore:
✔ If production has NOT started, you MAY request a refund.
You must contact us immediately after placing the order.
❌ Once production starts, no refund, cancellation, or exchange is allowed.
This is because:
Fabrics & embellishments are procured specifically for your order
Artisan labour begins early in the process
Custom sizing & cutting cannot be reused
⭐ 2. Cancellation Policy
👉 Before Production Begins:
If you request cancellation before production starts, we will issue a full refund.
Production usually starts within 2–6 hours of order placement.
So you must contact us urgently at:
📧 varmadefashion@gmail.com
📞 +91 7900-3100-34
👉 After Production Has Started:
❌ No cancellation or refund will be allowed.
⭐ 3. Refund Policy
✔ Refunds allowed only if:
You request cancellation before production begins
Payment was deducted due to technical error
We are unable to fulfill the order from our side
❌ Refunds NOT allowed if:
Production has started
Wrong size was selected by the customer
Customer changes mind
Customer doesn’t like product after delivery
Color looks different due to screen settings
Delivery delays by courier
Customs delays for international shipments
Customer ordered by mistake but didn’t inform in time
⭐ 4. Return & Exchange Policy
❌ No returns or exchanges for customised ethnic wear once produced.
We accept returns/exchanges ONLY if:
You receive a damaged product, OR
A wrong item was delivered
In such cases:
You must contact us within 48 hours
Provide an unboxing video (mandatory)
Include clear photos of the defect
If approved, we will provide either:
👉 Replacement
or
👉 Store credit (valid for 6 months)
No monetary refunds will be issued.
⭐ 5. Size Issues
❌ No returns or refunds for wrong size ordered by customer.
Since all outfits are cut & stitched as per selected size.
✔ If we deliver a wrong size (manufacturing error), we will replace it.
⭐ 6. International Orders
International duties & customs must be paid by the customer
Delivery delays due to customs are not refundable
No returns/refunds for international deliveries
⭐ 7. Delivery Policy
Standard delivery time: 15–20 days
During festive/wedding seasons, extra time may be needed
We use trusted partners: Bluedart, Delhivery, etc.
Delivery delays are not eligible for refunds
⭐ 8. Courier Issues
If the parcel is marked delivered but not received:
Report to us within 24 hours
Courier investigation may take 7–10 working days
No refunds are provided, but we will support investigation
⭐ 9. Product Variations
Due to handcrafted nature:
Minor changes in color, embroidery, or artwork may occur
These are not considered defects
⭐ 10. Data & Privacy
Your data is protected under our Privacy Policy.
We do not sell or share customer data with third parties except logistics & payment partners.
⭐ 11. Contact Us for more details
Varmade Fashion Pvt. Ltd.
223, S.F. 2565, On Vrundavan Shopping Center,
Pir Mohmed Shah Road, Pankornaka,
Ahmedabad – 380001, Gujarat, India
📧 Email: varmadefashion@gmail.com
📞 Phone: (+91) 79OO-31OO-34